Health Chief encourages Staffordshire residents to share their views on Community Care

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One of the most senior NHS bosses in Staffordshire has urged residents to share their views on community and primary care services in the region, as part of a broader public conversation about improving health and care throughout the county.

NHS bosses in Staffordshire has urged residents to share their views on community and primary care services in the region, as part of a broader public conversation about improving health and care throughout the county.

Dr. Shammy Noor is a Lichfield-based GP who also Chairs the South East Staffordshire and Seisdon Peninsula Clinical Commissioning Group (CCG). The CCG is responsible for commissioning health and care services in its region. He commented: "Community and Primary Care are often the first port of call for many patients coming into the health system. We want to understand what it’s like to use the NHS, from a patient’s point of view. What kinds of pressures do people have when they’re trying to access their GPs? What kinds of services do they need? What kinds of services do they think are missing?

“NHS services need to keep up with the changing needs and demands of society. The only way we can do that is by listening to our patients and the public. It’s really important that what we do is reliable and appropriate for a range of different people. That’s why we want to hear as many different views as possible through our public conversation.”

The Together We’re Better (TWB) partnership launched a 12-week public conversation earlier this month, giving the public the opportunity to share their views on local health and care services. A series of “listening events” are being held across the county, as well as less formal “roadshows” in public spaces (shopping centres, leisure centres, libraries etc) and an online survey that residents can complete.

In addition to community and primary care services the public conversation is also focussing on:

  • Simplifying the local urgent and emergency care system
  • How the local health and care system can embrace and fully utilise new technology and ensure the buildings we deliver services from are fit for purpose
  • Reviewing the use and function of the community hospitals in South Staffordshire
  • Exploring what ‘integration of health and care services’ really means for local people
  • Identifying additional priorities that will deliver clinical and financial stability.

How to get involved

More information about the 12-week public conversation can be found on Together We’re Better’s website at www.twbstaffsandstoke.org.uk/get-involved/health-and-care. There you will be able to:

  • Read our Health and Care in Staffordshire and Stoke-on-Trent document, and Summary document, that goes into more detail about what this is about, why change is needed, the challenges and opportunities locally and the areas we need to talk about
  • Complete an online survey that seeks your views. Hard copies of the survey, including an Easy Read version can also be provided by getting in touch through our Contact Us page
  • Book a place for one of our listening events, taking place across Staffordshire and Stoke-on-Trent
  • Drop in to one of our roadshows being held across Staffordshire and Stoke-on-Trent in busy public areas such as shopping centres, supermarkets, leisure centres and libraries.

The 12-week public conversation is being held until midnight on Sunday 25 August.

You can follow Together We’re Better on Twitter @TWBstaffsstoke and on Facebook @TWBStaffsandStoke.