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Folder ICR - One Health and Care

One Health and Care helps improve decision making by digitally sharing records

One Health and Care, a new integrated care record for people living in Staffordshire and Stoke-on-Trent, is going live.

It has been designed to help doctors, nurses and other registered health and social care professionals directly involved in your care to make better, safer decisions. It is completely confidential and secure.

Dr Paddy Hannigan is a GP, Chair of Stafford and Surrounds CCG and Clinical Lead for the digital workstream of Together We’re Better, the partnership of NHS and local government organisations, alongside independent and voluntary sector groups, that is working together to transform local health and care services.

He said: “This is a hugely welcome development and will bring advantages in a wide range of areas. If you are rushed into hospital and have difficulty communicating, hospital staff will quickly be able to tell if you have any known medical conditions, which medicines you need to take regularly, and whether you have any allergies.

Dr Hannigan added: “This will really help improve decision making to give patients safer, more consistent care whether they are in hospital, at a GP Practice or any other place where they receive care.”

“It will help tackle the endless frustration that patients and families express when they have to repeat their medical and social care history to different professionals because they don’t have access to the same information.”

The information available for each patient will be:

  • Name, date of birth, sex, address, telephone number, NHS number
  • Name of GP Practice and GP
  • Medications, allergies, ongoing and historic conditions, immunisations and diagnoses
  • Test results, hospital referrals, admissions, discharges and clinics attended
  • Social and mental health information and care plans

Some sensitive information will not be included.

All GP practices within Staffordshire and Stoke-on-Trent can now access One Health and Care along with the following organisations:

  • University Hospitals of North Midlands NHS Trust
  • University Hospitals of Derby and Burton NHS Foundation Trust
  • Midlands Partnership NHS Foundation Trust
  • North Staffordshire Combined Healthcare NHS Trust
  • Staffordshire County Council (Social Care)
  • Stoke-on-Trent City Council (Social Care)
  • Continuing Healthcare Services
  • West Midlands Ambulance Service

Work is also ongoing to make the records available in neighbouring areas such as Shropshire.

You do not need to do anything if you are happy for your information to be shared, but if you do wish to opt out this can be done by contacting your GP practice.

However if you have concerns or want to know more information you can contact the Patient Advice and Liaison Service (PALS) on Freephone: 0800 030 456 or email This email address is being protected from spambots. You need JavaScript enabled to view it.


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