FAQs

What is this about?

Together We’re Better is the local partnership bringing together local NHS, councils, independent and voluntary organisations that has a single vision: Working with you to make Staffordshire and Stoke-on-Trent the healthiest places to live and work.

To achieve this vision, we know we need to support:

  • You to live well for longer and as independently as possible
  • Treating you as a person, not as a set of health conditions or social care needs
  • Making sure doctors and nurses are there when you need them, at the right time and in the right place
  • Making services available closer to your home
  • Giving mental health equal priority to physical health and wellbeing
  • Making sure your experience of health and care is the best it can be
  • Making it easier for organisations to work together, to increase efficiency.

Since Together We’re Better was formed in 2016, doctors, nurses, health and social care professionals, Healthwatch and voluntary sector partners have been working to identify the local challenges and opportunities for making things better.

These challenges include an increasing older population with multiple long-term conditions and care needs, and the impact of a decreasing workforce and vacancies in some key services. We are not alone with these challenges – many areas across the country face the same issues.

We also know there are a number of opportunities we can explore to improve services for local people. You can read more about this on our Challenges and Opportunities page, as well as in our Health and Care in Staffordshire and Stoke-on-Trent main document. The summary of this document can be found here.

What do we want to find out?

We want to listen to local people and have a conversation with you about:

  • What works well?
  • What you think should be improved?
  • What is important to you?

What are you seeking views on?

We need to take action now to make sure that health and care services we receive today are able to meet future needs. We are working as a partnership to look at service transformation as a whole and not as separate parts. This is because we know that working together means a better, more joined up and efficient service.

The 12-week public conversation, which launched on 3 June 2019, will build on the NHS Long Term Plan that was published in January 2019. Local conversations will focus on the following areas:

  • Simplifying the local urgent and emergency care system
  • Developing a new vision for health and care in Staffordshire and Stoke-on-Trent that is focussed on high quality community based care centred on the citizen – this will include maternity services, mental health services and planned care (surgery and outpatients)
  • How the local health and care system can embrace and fully utilise new technology and ensure the buildings we deliver services from are fit for purpose
  • Reviewing the use and function of the community hospitals in South Staffordshire
  • Exploring what ‘integration of health and care services’ really means for local people
  • Identifying additional priorities that will deliver clinical and financial stability.

You can read more about this in our Health and Care in Staffordshire and Stoke-on-Trent main document. The summary of this document can be found here.

No proposals have been developed at this stage – we are only asking for your experiences and suggestions. Your feedback will help us to develop any future proposals.

What if what I want to tell you is not in that list?

We understand that you may have views about health and social care services that are not featured on this list and want to assure you these views are welcome as part of this public conversation.

We are keen to listen to what you have to say about any aspect of health and care in Staffordshire and Stoke-on-Trent as we will use the information you give us to develop our Five Year Strategic Plan in Autumn 2019 that outlines how the priorities set down in the NHS Long Term Plan will be implemented locally. The ideas, experiences and feedback you provide will also be shared with our partners delivering these services.

How have you decided which services to discuss?

We are seeking your views on health and social care services generally, as this will help us to develop our Five Year Strategic Plan in Autumn 2019 that outlines how the priorities set down in the NHS Long Term Plan will be implemented locally.

Since 2016 our staff, doctors and nurses have been working to identify the challenges and opportunities they/local people face. Through this work, and in order to respond to new national guidance we know the following services need to be reviewed:

  • Maternity
  • Planned care (booked operations, surgery or day appointments in clinics)
  • Urgent and emergency care
  • Mental health
  • Community services, including community hospitals in the South.

Now, we want to hear your views on whether you recognise these challenges and opportunities and if there are any others we need to consider.

Is this a consultation?

No. A consultation is a much bigger and more involved project to gather the views of the public regarding a formal proposal that will affect them. This is a less formal public conversation, one that seeks feedback from different parts of the community. The information gathered over these 12 weeks will be used to develop a series of options, which may then be put out to the public for formal consultation. At this stage, we are just interested in hearing and recording your views.

Who is running this?

The 12-week public conversation is being run by the Together We’re Better health and care partnership on behalf of the Clinical Commissioning Groups (CCGs) in Staffordshire and Stoke-on-Trent.

How can I have my say and what do I do if I need help or information in a different format?

Survey

We have produced a simple online survey that includes a series of multiple choice questions and space for you to share your views (If you require hard copies or an Easy Read version of the survey please Get in Touch

You can also sign up for our monthly newsletter, which provides updates from our work programmes alongside other news and events. Previous editions can be accessed through the Newsletters page on our website.

 

Public listening events

Due to space restrictions in each of the venues, those wishing to attend are asked to confirm their place by clicking on the relevant link to book their place(s).

Date

Time

Location

Book

Tuesday 18 June

7pm-9.30pm (registration from 6.30pm)

Aquarius Ballroom, Victoria Shopping Park, Victoria Street, Cannock, WS12 1BT (TBC)

Click here

Wednesday 26 June

1pm-3.30pm (registration from 12.30pm)

C J Bayley Suite, Port Vale Football Club, Hamil Road, Stoke-on-Trent, ST6 1AW

Click here

Tuesday 2 July

1pm-3.30pm (registration from 12.30pm)

Garrick Room, George Hotel, Bird Street, Lichfield, WS13 6PR

Click here

Thursday 4 July

7pm-9.30pm (registration from 6.30pm)

Windsor Room, Stoke Town Hall, Glebe Street, Stoke-on-Trent, ST4 1HP

Click here

Thursday 11 July

10am-12.30pm (registration from 9.30am)

Tom Bradbury Suite, Pirelli Stadium, Princess Way, Burton-on-Trent, DE14 0AR

Click here

Monday 15 July

7pm-9.30pm (registration from 6.30pm)

North Staffordshire Medical Institute, Hartshill Road, Newcastle-under-Lyme, ST4 7NY

Click here

Wednesday 17 July

2pm-4.30pm (registration from 1.30pm)

Bourne Room, Wombourne Civic Centre, Gravel Hill, Wombourne, WV5 9HA

Click here

 

Public roadshows

Date

Time

Location

Thursday 20 June

11.30am-2pm

Asda, Ventura Park Road, Tamworth, B78 3HB

Monday 24 June

10am-12pm

Stone Community Hub, Frank Jordan Centre, Lichfield Street, Stone, ST15 8NA

Tuesday 25 June

1.30pm-3.30pm

Rugeley Community Centre, Burnthill Lane, Rugeley, WS15 2HX

Wednesday 10 July

9.30am-12pm

Uttoxeter Leisure Centre, Oldfields Road, Uttoxeter, ST14 7QL

Thursday 18 July

11am-1pm

Lichfield Library, The Guild of St Mary's Centre Market Square, Lichfield, WS13 6LG

Friday 19 July

10am-12pm Co-Op, Morningside, Madeley, CW3 9NH

Tuesday 23 July

11am-1pm

Co-Op, Wolverhampton Road, Codsall, WV8 1PE

Tuesday 30 July

10.30am-12.30pm

Burntwood Leisure Centre, High Street, Burntwood, WS7 3XH



What happens at the end of this public conversation?

This public conversation is the start of our formal involvement process, to help us deliver change across health and social care. This will help us to have a countywide conversation and develop proposals for service change.

After this phase of public involvement, we will analyse all the feedback we have received and produce a report. This will be taken to the Board and the Governing Bodies of the CCGs for discussion in Autumn 2019. This will be available on our website.

The feedback will be used alongside the detailed analysis and data we are gathering to inform any future proposals for services. This analysis includes understanding how people currently use services, public health information and finance information.

How long before the public suggestions you receive are implemented?

No decision has been made on how we will make changes to your health and social care services in the future. This is about encouraging a public conversation about how services are being delivered, what could be improved and how we can meet the challenges we face.

Who will make any future decisions?

We are not an organisation - we are a partnership; one of 44 Sustainability and Transformation Partnerships (STPs) in England, bringing together local NHS and local government organisations, and independent and voluntary bodies including Healthwatch, Support Staffordshire and VAST.

The partnership is not a statutory organisation and will not make decisions on the future of local services. The six CCGs who are responsible for buying and monitoring local health services will ultimately be responsible for deciding on any future health service changes.

Similarly, the local authorities will make any final decisions about any services that they commission, for example care homes or social care services. When thinking about making large changes to services, CCGs have a legal duty to involve local people in the decision making.

How does this link with the community hospitals consultation in the North?

The northern CCGs have undertaken the consultation on community services and hospitals in the North. The CCGs will meet on the 25 June to discuss and consider feedback received as part of the public consultation on the future of local health services. Following the discussion, the governing bodies will determine what options are put forward for the next stage of the decision-making process with NHS England.

This listening exercise is the start of the involvement process with the public in other parts of the county. At this stage, there are no proposals for change we are seeking people’s views on what is working well and what can be improved.

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