Information from partners, resources and local newsletter (including where to get support)

Pin It

Information from partners (including where to get support)

Local authorities

Local Authorities across Staffordshire and Stoke-on-Trent are working hard to support local people and businesses during the coronavirus outbreak. You can find lots of useful information here, from guidance on business grants/support, to advice on what you can do to help out in your local communities.

Stoke-on-Trent City Council

Information from Stoke-on-Trent City Council, including rent/financial advice for tenants, business supportwaste services and much more can be found here.

Stoke-on-Trent City Council has also teamed up with several voluntary sector organisations, including VAST, to start #StokeonTrentTogether, the local COVID-19 support network. If you are looking for help, or wanting to support others in Stoke-on-Trent, please visit the website to find out more.

Staffordshire County Council

There is a lot of information available on the Staffordshire County Council website. This includes information about financial support for community groups, information about mental health and wellbeing and much more.  

You can find all of this, plus information on how you can get help if you need it or how you can volunteer to help, here.

Local district and borough councils

The individual links below include local information about things such as business grants, waste collections and support for vulnerable people.

Cannock Chase District Council

East Staffordshire Borough Council

Lichfield District Council

Newcastle-under-Lyme Borough Council

South Staffordshire District Council

Staffordshire Borough Council

Staffordshire Moorlands District Council

Tamworth Borough Council

Local COVID-19 newsletter

You can find out information about the local response to coronavirus via the weekly stakeholder bulletins below:





Week commencing 30 March 2020

Week commencing 6 April 2020

Week commencing 13 April 2020

Week commencing 20 April 2020

Week commencing 27 April 2020

Week commencing 4 May 2020

Week commencing 11 May 2020

Week commencing 18 May 2020

Week commencing 25 May 2020

Week commencing 1 June 2020

Week commencing 8 June 2020

Week commencing 15 June 2020

Week commencing 22 June 2020

Week commencing 29 June 2020





Week commencing 6 July 2020

Week commencing 13 July 2020

Week commencing 20 July 2020

Week commencing 27 July 2020

Week commencing 3 August 2020

Week commencing 10 August 2020

Week commencing 17 August 2020

Week commencing 24 August 2020

Week commencing 7 Sept 2020

Week commencing 21 Sept 2020

 Week commencing 5 Oct 2020

Week commencing 19 Oct 2020

Extra COVID-19 update 30 Oct 2020





Week commencing 2 Nov 2020

Extra COVID-19 update 9 Nov 2020

Week commencing 16 Nov 2020

Extra COVID-19 update 23 Nov 2020

Week commencing 30 Nov 2020

Extra COVID-19 update 7 Dec 2020

Week commencing 14 Dec 2020

Week commencing 21 Dec 2020

Week commencing 04 Jan 2021

Week commencing 11 Jan 2021

Week commencing 18 Jan 2021

Week commencing 25 Jan 2021

Week commencing 01 Feb 2021

Week commencing 08 Feb 2021 

Week commencing 22 Feb 2021



Week commencing 1 March 2021

Week commencing 8 March 2021

Week commencing 15 March 2021

Week commencing 29 March 2021

Week commencing 5 April 2021

Week comencing 12 April 2021

Week commencing 19 April 2021

Week commencing 26 April 2021


Key Resources:

Resources Menu:

Coronavirus Vaccine leaflets

A4 poster - helps to show the different priority groups

More information on the COVID-19 vaccine

Protection for social care staff leaflet

Protection for healthcare workers leaflet

What to expect after your vaccine leaflet

After your Coronavirus vaccine easy read

What to expect after your vaccination Bulgarian

What to expect after your vaccination Hungarian

What to expect after your vaccination Urdu

What to expect after your vaccination Slovak

What to expect after your vaccination - Farsi

What to expect after your vaccination - Arabic

What to expect after your vaccination - Kurdish

What to expect after your vaccination - Pashto

What to expect after your vaccination - Romanian

What to expect after your vaccination - Bulgarian

What to expect after your vaccination - Hungarian

Over 70s toolkit

PHE leaflet on use of human and animal products in vaccines

PHE have published a new leaflet on the use of human and animal products in vaccines, included in their overall collection of Covid-related publications. This gives general information on the use of these products in vaccines. It should be helpful in ensuring that diverse communities get good quality information on these issues to enable patients to make informed decisions about the Covid vaccination.

Large Print

Guide for adult leaflet – large print

Women of childbearing age, currently pregnant or breastfeeding leaflet – large print

What to expect after your vaccine leaflet – large print

Worried about having your second AZ vaccine?

Easy Read documents


Covid Vaccine Staffordshire- Watch this video to see the start of the vaccination programme in Staffordshire 

Video from NHS and Police- follow the rules, stay home, protect the NHS and save lives 

Video from Department of Health and Social Care around new new variants and lockdown measures 

Dr Paddy Hannigan a GP in Staffordshire talks about frequently asked questions around the coronavirus vaccines

Watch this video to see Vaccine myths debunked This video has been produced independently by Sanveej Bhaskar OBE (actor and comedian), Adil Ray OBE (actor, comedian and presenter) and friends which promotes and supports the UK's vaccination programme for our BAME colleagues

Dr Anwar Tufail, a GP in Stoke-on-Trent explains the importance of the COVID vaccine and the rollout of the vaccine throughout Staffordshire

Dr Anwar Tufail explains the importance of following the COVID restrictions –hands, face, space:

Hands, Face, Space Urdu

Hands, Face, Space Pahst

Dr Zirva - Explains the importance of the Coronavirus Vaccine

Dr Waheed - The importance of the Covid-19 Vaccine - in Urdu

Dr Maria - The importance of the Covid-19 Vaccine - in Urdu

Dr Ayesha Shafaq, GP trainee in Stoke-on-Trent - explains the ingredients of the coronavirus vaccine in Punjabi

Listen to Dr Chandra explaining the importnace of getting the coronavirus vaccine

Listen to Dr Latif Hussain explaining the importance of getting the coronavirus vaccine

Listen to Jagadish Boyapati, a GP in Stoke-on-Trent explain the importance of the Coronavirus vaccine for faith and ethnic minorities

Dr Iram Sattar (GP & MWNUK Trustee) separates fact from fiction in this short video. Iram debunks the misinformation surrounding the newly established Covid-19 vaccine and encourages everyone to take the vaccine when offered!

UHNM Emergency department staff explain the importance of the coronavirus vaccine and why they, as front line staff, have had their vaccine. Watch them here:

Chris UHNM, front line staff

Raj, UHNM, front line staff

Katrina, UHNM, front line staff

Claire. UHNM, front line staff

Public Health England have created a set of 52 COVID-19 FAQ explainer videos to answer the frequently asked questions about the types of vaccines including eligibility, safety, at-risk groups, rollout, intervals, common side effects, importance of two doses and who needs the vaccine and many more, answering all questions about the Covid-19 vaccine, you can find them all here

COVID-19 vaccines: can they affect my fertility?

Information about the covid vaccine: For people with a learning disability and autistic people

Birmingham matron reads moving poem to encourage vaccine uptake

Fiona Denning has shared the story of Bev Baker, a matron at UHB’s Heartland’s Hospital who has had Covid and has written a poem reflecting on all that’s changed and encouraging people to have the vaccine. It is recoded in a video  Please have a look and share for your own use.

Covid Vaccine film (produced with Skills for People and Learning Disability England)

Tamba Musa - Coronavirus vaccine

Keita Facinet - Coronavirus vaccine

Sherifat Ibiola - Coronavirus vaccine

Below you can find videos from WMAS staff who have had their vaccine, have you had yours? Watch the videos below:

Daniel Platt centre, Tunstall - Patient journey, what to expect


Language Line

What to expect

Godefroid Seminega at Asha Coronavirus vaccine 


Resources to share in your community

Community Resource Factsheet

Staffordshire Community Vaccine Leaflet - Your guide to the Covid vaccine

document Creating videos in your community - how to guide

Video guide for community members covid vaccine Slovak

Video guide for community members covid vaccine Punjabi

Video guide for community members covid vaccine Arabic

Video guide for community members covid vaccine Urdu

Video guide for community members covid vaccine Bulgarian

Video guide for community members covid vaccine Hungarian

Video guide for community members covid vaccine Romanian

Video guide for community members covid vaccine Polish

Creating videos in your community - how to guide - easy read

Creating videos in your community - how to guide - Farsi

archive Social media graphics - Translated, download and share with your community members

Easy Read FAQs

Over 70s toolkit

Tamba Musa works at ASHA and describes the work they've done to encourage asylum seeks to take up the Covid vaccine.

Sherifat Ibiola from ASHA talks about their work with asylum seekers and the importance of this community taking up the Covid vaccine.

Keita Facinet from ASHA talks about their work with asylum seekers and the importance of this community taking up the Covid vaccine.

AZ Blood Clot Statement translations:


Ramadan guidance

Safe Ramadan guidance

Ramadan and the Covid-19 Vaccine

Social media GIF

Polish videos around vaccine hesitancy


Three films produced have been produced, addressing hesitancy in Polish communities.


Trusted Voices Campaign

We are supporting Staffordshire County Council’s Trusted Voices campaign to support communities during the coronavirus pandemic. The campaign was initially launched in Burton, but is now being rolled out to other parts of Staffordshire, and the council is calling for GPs, pharmacists and community leaders to help promote the messaging about following the guidance from Government, getting tested regularly and getting vaccinated when eligible.

Social media

Letter to community leaders

Community pack

Social media images and posters


Covid-19 Testing Pilot for Glascote and Stonydelph

Staffordshire County Council is encouraging people in Glascote and Stonydelph to support a major Testing Pilot to understand why Covid-19 rates in Tamworth are almost double the national average.

Test kits are being delivered to around 6,000 households from today (April 12), and people should register the kit, take the test and drop it off at one of the community collection points between April 13 and April 16.

GPs are asked to consider how you could support this initiative to help your community control the spread of coronavirus. You may want to share this to patients via your messaging systems, or you may decide to mention it during a consultation.

Letter to health partners


Vaisakhi social media graphics

 Facebook - English

Stories- English

Twitter - English

Facebook - Punjabi

Stories - Punjabi

Twitter - Pubjabi


Audio Translation - vaccine worries and concerns

Did you know?

ABAG 11224 Covid Social Media Advertising campaign v2 Page 2

Did you know? 2

ABAG 11224 Covid Social Media Advertising campaign v2 Page 4

Did you know? 3

ABAG 11224 Covid Social Media Advertising campaign v2 Page 3

Vaccine fact check

ABAG 11224 Covid Social Media Advertising campaign v2 Page 1

Resources for partners and stakeholders

People needing British Sign Language (BSL) interpreters or Deafblind access

We’d like to clarify the position around access to signed languages to ensure deaf or deaf/blind patients get the support they need when accessing a vaccination appointment.

Patients have the choice to use their usual BSL/interpreter provider to access a vaccine appointment. We recognise some patients are already registered with local providers, and they are welcome to continue using this service.

In Staffordshire, ASSIST are working with the GP led vaccination centres and liaising with deaf/deafblind patients in relation to appointment scheduling as patients become eligible.  Some support will be provided remotely and interpreters will attend in person where needed.  In some cases, ASSIST will transport clients to their appointments in order to ensure access, especially for those who are deafblind.   In Stoke-on-Trent, dDeaflinks is supporting patients they work with in a similar way. GP practices have the contact details for both providers.

In the larger vaccination centres, where iPads have been provided by Language Line, remote BSL interpreting is also available, as a back up.

Primary care providers offering this service to patients are asked to continue invoicing NHS England in the usual way, as this is classed as a primary care appointment.

If any services or patients need additional support from ASSIST or Deaflinks – see below for further information:

ASSIST (Autism and Sensory Support in Staffordshire) Mon-Thurs 08:30-04.30  Fri 08.30-4.00 Tel: 01785 356835 SMS text: 07816316297 Out of Hours Emergency: 07977 007184 Email:This email address is being protected from spambots. You need JavaScript enabled to view it.


British Sign Language (BSL) interpreters are currently contacting deaf and deafblind clients to explain the vaccination process via video call or face-to-face visits for those who do not have access to technology.

When a deaf or deafblind person receives their eligibility letter, they can contact ASSIST through their usual channels.  On the patient’s behalf, ASSIST will call the contact number provided on the vaccine letter or their GP as needed, to arrange an appointment date.  

When the patient attends the clinic they will access an ASSIST interpreter via remote video call.  Those who are unable to use technology or who are deafblind will have an ASSIST interpreter in attendance.  The BSL interpreter will need to be given access to the building in order to provide support. The interpreter will have an identification badge and wear appropriate PPE.

These  arrangements will help ensure BSL users do not arrive at clinics without access to communication.  However, if this does happen, please contact ASSIST 01785 356835 immediately.  

Sensory Services provided by ASSIST:

  • BSL Interpreters/Communicator Guides
  • Deafblind Interpreters
  • Lipspeakers
  • Sighted guides for vision impairment
  • Electronic notetaking

(for the hard of hearing/deafened and those with communication issues/dementia)

Translation and Transcription:

  • Braille
  • Audio
  • Easy Read
  • BSL videos
  • Awareness training

Deaflinks provide a similar service in Stoke-on-Trent to support the elderly, or deaf-blind clients who do not have access to smart phones or assistive technology to enable remote support.

They have continued to provide support throughout the pandemic for both remote (using various platforms such as Zoom, Microsoft teams etc) and face to face appointments and are available to facilitate either. All interpreters are fully registered, and will attend with ID and wearing appropriate PPE (where necessary).

To book communication support from dDeaflinks, please contact the main office on the details below:

Monday – Friday 10am – 3pm

Tel: 01782 219161

SMS text: 07791459307 

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

24hr (out of hours) Emergency Interpreting mobile: 07977 552414

You can find covid-19 information videos in all languages here

18-29 vaccination resources

You can find 18-29 vaccination resources to share with your stakeholders and communities here in this folder, including social media materials, large scale graphics and toolkits. These can be shared using your online platforms and within your physical settings.

Translated materials - No NHS number or GP

Don’t have an NHS number or a GP?  

You still have a right to be protected from COVID-19. And it's free. You don't need to be registered with a GP or have an NHS number either. 

Migrants, refugees and asylum seekers in the UK all have access to COVID-19 vaccinations. You won't be forced to have the COVID-19 vaccine and it does not affect your asylum or refugee status. No immigration checks are needed to get tested, treated or vaccinated for COVID-19. 

Choose from the translated COVID-19 vaccination invites below to find out more.