Frequently asked questions

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You can also find answers to some of the frequently asked questions by viewing this document or accessing the Gov.uk website

 

FAQs. Updated 26 April 2021

Priority groups and health condtions FAQs

 

My relative is in a care home, how do they get vaccinated?

23rd February 2021

There is clear evidence that those living in care homes for older adults (nursing and residential) have been disproportionately affected by COVID-19. Evidence strongly indicates that the single greatest risk of mortality from COVID-19 is increasing age and that the risk increases exponentially with age. The Joint Committee on Vaccination and Immunisation (JCVI) have advised the first priority group for receipt of COVID vaccination are residents in care homes for older adults and their carers. 

In Staffordshire and Stoke-on-Trent, our PCNs all care homes have been visited and residents and staff offered the vaccine. For the small number of care homes that have had outbreaks that meant we could not safely offer residents the vaccine, there is a plan in place to revisit these homes as soon as possible.

How will patients be prioritised?

We are following the national guidance to ensure that the vaccine is offered to the most at risk groups. This poster shows who the priority groups are.

The NHS has a vast amount of experience in delivering vaccine programmes for their patients and will identify the best way to invite at risk groups for the vaccine for their area.

03rd February 2021

I am classed as clinically extremely vulnerable and have been asked to shield, will I be offered the vaccine soon?

23rd February 2021

Everyone who has been identified as clinically extremely vulnerable (and has been asked to shield by the NHS) should have been offered a vaccination. If you have not been contacted yet, please contact your GP, phone 119 or use the national booking system to book an appointment.

The vaccine is the best way to reduce the transmission of COVID-19 and it is vital as many at risk groups as possible take up the vaccine.

I have been shielding and am nervous about attending an appointment for my vaccine.

We understand that people may be nervous attending appointments and want to assure you that we are taking extra steps and precautions to ensure that our clinics and vaccination sites are safe.  There are a few things that you can do to protect yourself and ensure you are fully prepared to attend your appointment:

  • Please attend on time, arriving early or late leads to queues

  • Bring a warm coat in case you do have to stand outside

  • Wear a short-sleeved shirt or top that allows quick and easy access to your arm

  • Wear a face covering, unless you cannot wear one for a health or disability reason

  • Bring your booking reference numbers if your appointment is at a vaccination centre

  • Come alone if you can

03rd February 2021

I am over 70 and have not received my appointment yet. Should I be concerned?

23rd February 2021

Everyone over 70 or in a clinically extremely vulnerable group should have been offered a vaccination. If you have not been contacted yet, please contact your GP, phone 119 or use the national booking system to book an appointment.

The vaccine is the best way to reduce the risk of catching this virus.

I work in an education setting; when will I get my vaccination?

11 March 2021

Most teachers and school/nursery staff are not classed as frontline health and care workers or carers. They will be vaccinated by priority group according to age. All adults over 50 should receive an offer for first dose of vaccination by 15 April and all adults should receive an offer for first dose of vaccination by 31 July.

The staff eligible for Covid vaccination currently are:

  • Staff providing direct care and support for children who are Clinically Extremely Vulnerable and on the ‘shielding list’ with other most profound disabilities or other health conditions that make them exceptionally vulnerable to COVID-19, in line with the national definition of frontline health and social care workers.
  • Teaching staff employed by Special Education Needs and Disabilities schools.
  • Staff working in residential care settings for  children and young adults with Special Education Needs and Disabilities.

These staff can book an appointment online https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/

Please bring your workplace identification to the vaccination site as proof of eligibility.

 

 

Who is currently being vaccinated?

27 April 2021

The NHS is offering Covid vaccination in line with the JCVI priority order. We are currently taking booking appointments for the following priority groups:

  • Residents and staff of care homes for older people

  • Those who have previously received a letter saying they are clinically extremely vulnerable

  • People aged 42 and over

  • People aged 16 and over in an at risk group – including all adults on a GP learning disability register

  • Adult carers who receive a carers allowance

  • A small number of staff working in education settings for children with Special Educational Needs and Disabilities

How do I know if I am in priority group six due to my asthma?

23rd February 2021

An individual with a more severe case of asthma may have been included in the Clinically Extremely Vulnerable (CEV) group, in which case they will have been vaccinated in priority group four.

People with asthma which requires continuous or repeated use of steroid tablets or with previous exacerbations requiring hospital admission, will be vaccinated in priority group six. 

This will include:

•Anyone who has ever had an emergency asthma admission or

•Those who have an asthma diagnosis and have had 3 prescriptions for oral steroids over a 3-month period (each prescription must fall within separate individual month windows), as an indication of repeated or continuous oral steroids.

If due to your asthma you are eligible to receive the vaccine within priority group six you will be contacted by your GP over the coming weeks.

Why do I usually receive the annual flu vaccine for asthma but am not a priority for the covid-19 vaccination?

The criteria for the annual flu vaccine (and pneumococcal) is not the same as the Covid19 vaccination and must not be confused as the risk is not equivalent.  For example, asthmatics are eligible for Covid19 vaccination if they require continuous or frequent use of steroid tablets whereas for flu vaccination it is continuous use of inhaled steroids. Another example is that flu vaccination is recommended for those in clinical risk groups from age 6 months whereas Covid19 vaccination is not currently being given to any child younger than 12 years and to a very few 12 --16-year-olds.  All adults will receive the vaccine so if you have mild Asthma you will receive the vaccine within the coming months but do not fall into one of the priority groups identified by the JCVI. 

03rd March 2021

When will people with learning disabilities be vaccinated?

23rd February 2021

All patients who are on the Learning Disability Register across Staffordshire and Stoke-on-Trent will be offered the COVID-19 vaccine as part of Group 6. The decision was taken by Staffordshire County Council, Stoke-on-Trent City Council and the NHS as we recognise the difficulty defining different degrees of Learning Disabilities. 

Patients who are on the Learning Disability Register will be contact by their GP over the coming weeks. 

I am housebound, how will I receive my vaccine?

05th March 2021 We will continue to follow the national Joint Committee on Vaccination and Immunisation (JCVI) advice and vaccinate those most at risk first. We have prioritised vaccinations for the housebound with the vast majority now being vaccinated. GPs have a list of their patients who are housebound and will contact them to make an appointment for vaccination when it is their turn. The JCVI advice is followed for all patients, including the housebound. It is important for people to understand that clinically extremely vulnerable does not necessarily mean housebound. Housebound by definition is those who cannot physically leave the home, if patients usually leave home to attend a medical appointment or to receive their annual flu vaccine they would be expected to travel to their local vaccination site when invited. For anyone who has real concerns about travelling we encourage them to speak to the advisor when booking the appointment

I’ve got a health condition; is the COVID-19 vaccination safe for me?

23rd February 2021

Coronavirus (Covid-19) can make anyone seriously ill, but for some people the risk is higher. We understand there are some concerns among people who have underlying health conditions, and the NHS has been working with a number of charities to produce advice about coronavirus and certain health conditions. Please the NHS website to read the latest advice about these conditions.

I’ve got diabetes; is the COVID-19 vaccination safe for me to have?

23rd February 2021

All the vaccine trials have included the usual number of participants and no stages of development and testing have been rushed or skipped. The vaccines have been tested in men and women of different ages and ethnicities, with a range of health conditions – including diabetes – and there is no evidence to suggest that the vaccine will work less well in people with diabetes.

Diabetes UK has been working with the NHS to produce advice for anyone diagnosed with diabetes, or for their family or support network.

I’ve got heart disease; is it safe for me to have the COVID-19 vaccination?

23rd February 2021

Yes, the vaccine is safe for people with heart and circulatory conditions. The Joint Committee on Vaccination and Immunisation has decided that people who are at risk because of a heart condition should be among those who are prioritised to receive the vaccine. As part of the testing, experts looked at whether there are any differences in how well the vaccines work in people with health conditions, and found that they work just as well. 

 

The British Heart Foundation has been working with the NHS to produce advice for people with heart or circulatory disease .

Has the vaccine been tested for people with health conditions like heart disease or diabetes?

23rd February 2021 

Yes. As part of the testing, experts looked at whether there are any differences in how well the vaccines work in people with health conditions and found that they work just as well.

In the case of the Pfizer/BioNTech vaccine, there were no meaningful differences in how well it works in people with health conditions that put them at risk of severe Covid-19 (including diabetes, high blood pressure, asthma and obesity.)

Testing for the Moderna vaccine included people with diabetes, significant heart or circulatory disease, chronic lung disease, severe obesity and liver disease. The research found that the vaccine worked similarly well in these higher-risk groups to the general population.

Testing for the Oxford vaccine included people with heart and circulatory disease, diabetes, lung disease and obesity, and found it gave similar levels of protection as to those who did not have those conditions.

I am an adult carer – when will I be vaccinated?

09 March 2021
Adult carers fall into the Joint Committee on Vaccination and Immunisation (JCVI) priority group six. This group is the biggest group to be vaccinated and it will take the NHS several weeks to offer these eligible people the vaccine. Adult carers who are registered as a carer with their GP, the Department or Work & Pensions, Local Authority or a local carers organisation will be invited to book an appointment for their vaccination over the coming weeks. Please wait to be invited for your vaccine and do not try and call your GP as doing so may prevent a patient getting through who needs urgent care. New enquiries to register as a carer can be made by speaking to your GP or local authority. Registration is subject to eligibility checks through the statutory carers assessment or assignment of carer’s flag on the GP record, advice is also available from 119.

I’m a prison worker; when will I get my vaccination?

Generally, prison staff are not classed as frontline health and care workers. They are classed as key workers, and remain in priority group ten so will be vaccinated later in the year.

The only prison workers who are receiving the vaccine at the moment are those whose age or personal medical circumstances place them in an earlier priority group or because they are directly supporting/working with clinically extremely people (as determined nationally).

 

03rd March 2021

I am over the age of 50 and have not received my appointment yet. Should I be concerned?

19 March 2021 

We are now encouraging the over 50’s or anyone in an at risk group to book an appointment for their first dose of the vaccine as soon as possible.  To book, contact your GP practice, booking online or call 119.  https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/

 

Staff working with children Special Educational Needs and Disabilities

10 March 2021

The NHS in Staffordshire and Stoke on Trent is now able to offer Covid vaccination for all staff in Special Schools

Since the start of the Covid vaccination programme the NHS in Staffordshire and Stoke-on-Trent has followed the Joint Committee on Vaccination and Immunisation (JCVI) priority order to ensure that people at greatest risk were vaccinated first. Some staff in Special Schools have been offered Covid vaccination if their roles meet the national definition of frontline health and social care workers. We have had an incredible success with this approach and we now have higher rates of Covid vaccination in vulnerable groups than most other areas of England.

It remains important that we follow the Joint Committee on Vaccination and Immunisation priority order. The NHS is now rolling out Covid vaccination to JCVI priority groups 5,6 and 7, which includes informal carers. Recognising that whilst staff in Special Schools may not meet the definition of frontline health and care workers, they have some contact with disabled and vulnerable children in a caring role, we would now like to extend the offer of Covid vaccination to the following staff:

•  All staff directly employed by Special Education Needs and Disabilities schools

• All staff directly employed in residential care settings for children and young adults with Special Education Needs and Disabilities.

With most people in the highest risk groups now having received their first dose and vaccine supplies improving we are able to do this without delaying vaccination for vulnerable people.

 

Is Chronic Fatigue Syndrome/Myalgic Encephalomyelitis (CFS/ME) included in priority group six as a clinically vulnerable condition?

12 March 2021

The definitions around priority group six are clearly defined in government guidance and neurological conditions do qualify. It is further defined as neurological conditions in which respiratory function may be compromised.  Current guidance is that CFS/ME is not recognised as a neurological condition that compromises respiratory function and therefore having an increased risk of morbidity from COVID-19. The CCG cannot amend or deviate from the JCVI recommendations.

We are moving through the priority cohorts at pace and everyone will be contacted at the right time for their personal medical circumstances or age group. Until further advice from the Government – and irrespective of whether you have had either one or both doses of the vaccine – everyone should continue to follow the Hands. Face. Space and Lockdown rules.

 

 

Are people who have had a stroke or TIA eligible for a vaccine?

12 March 2021

Given the high prevalence of stroke resulting in clinical frailty, all stroke survivors (including subarachnoid haemorrhage) and those who have had a TIA are in priority group six and are therefore eligible to receive the vaccine.  Those who are in priority group six will be contacted by their GP over the coming weeks.

 

Have all priority groups been vaccinated?

14 April 2021

The NHS has now offered the coronavirus vaccine to all priority groups, if you are aged over 50, clinically extremely vulnerable, a carer or a frontline health and social care worker and have not yet had your vaccine, do not delay. Call 119, your GP or book online through the online booking system  

If you are aged 45-49, your GP will contact you to book your appointment, alternatively you can book your appointment online.

 

 

 

 

Coronavirus Vaccine ingredients and safety

 

How does the vaccine work?

The vaccine works by making a protein from the virus that is important for creating protection.  

The protein works in the same way they do for other vaccines by stimulating the immune system to make antibodies and cells to fight the infection.

03rd February 2021

 

How long will my vaccine be effective for?

We expect these vaccines to work for at least a year – if not longer. This will be constantly monitored.

03rd February 2021

 

Will the vaccines work with the new strain?

There is no evidence currently that the new strain will be resistant to the vaccines we have, so we are continuing to vaccinate people as normal. Scientists are looking now in detail at the characteristics of the virus in relation to the vaccines. Viruses, such as the winter flu virus, often branch into different strains but these small variations rarely render vaccines ineffective.

 

03rd February 2021

 

Are there any side effects?

These are important details which the MHRA always consider when assessing candidate vaccines for use.  For these vaccines, like lots of others, they have identified that some people might feel slightly unwell, but they report that no significant side effects have been observed in the tens of thousands of people involved in trials.  

All patients will be provided with information on the vaccine they have received, how to look out for any side effects, and what to do if they do occur, including reporting them to the MHRA.  More information on possible side effects can be found at https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/coronavirus-vaccine/

 

03rd February 2021

 

When will you publish vaccine ingredients?

A detailed review of the vaccines and their ingredients have been provided by the MHRA and can be found at the following links:

For the Pfizer/BioNTech vaccine information is available here: https://www.gov.uk/government/publications/regulatory-approval-of-pfizer-biontech-vaccine-for-covid-19

For the Oxford/AstraZeneca vaccine information is available here: https://www.gov.uk/government/publications/regulatory-approval-of-covid-19-vaccine-astrazeneca

The British Islamic Medical Association have produced a helpful guide for the Muslim community which can be found at https://britishima.org/pfizer-biontech-covid19-vaccine/ 

 

03rd February 2021

 

What about the allergic reactions that have been reported?

These vaccines are safe and effective for the vast majority of people – they have been tested on tens of thousands of people and assessed by experts.  

Any person with a history of immediate-onset anaphylaxis to the ingredients contained in the vaccines should not receive them.  Everybody will also be screened for potential allergic reactions before getting vaccinated. All vaccinators will have the training they need to deal with any rare cases of adverse reactions, and all venues will be equipped to care for people who need it – just like with any other vaccine.  

 

03rd February 2021

 

How will you monitor safety?

23rd February 2021

As with all vaccinations and medicines, patient safety is the NHS number one priority.  Public Health England have robust systems in place to monitor surveillance and will be following incident reporting protocols in the usual way this includes asking patients to log symptoms through the yellow card scheme either online or via the app. 

https://yellowcard.mhra.gov.uk/

Where can I find out more about the vaccination programme?
Further information can be found online by visiting www.nhs.uk/coronavirus

 

I’ve had allergic reactions to vaccines in the past; is the Covid-19 vaccine safe for me?

23rd February 2021

If you’ve had a severe allergic reaction to a vaccine, medicine or food before, it’s safe to have any of the coronavirus vaccines unless you’re allergic to the specific vaccine ingredients. 

Your GP will talk this through with you if you have a history of allergic reactions and monitor you for about 15 minutes after the jab.

A detailed review of the vaccines and their ingredients have been provided by the MHRA and can be found at the following links: 

For the Pfizer/BioNTech vaccine information is available here: https://www.gov.uk/government/publications/regulatory-approval-of-pfizer-biontech-vaccine-for-covid-19  

For the Oxford/AstraZeneca vaccine information is available here: https://www.gov.uk/government/publications/regulatory-approval-of-covid-19-vaccine-astrazeneca 

The British Islamic Medical Association have produced a helpful guide for the Muslim community which can be found at https://britishima.org/pfizer-biontech-covid19-vaccine/

Is the NHS confident the vaccines are safe?

Yes. The NHS will not offer any COVID-19 vaccinations to the public until independent experts have signed off that it is safe to do so.   

The MHRA, the official UK regulator, have said that both of these vaccines have good safety profiles and offer a high level of protection, and we have full confidence in their expert judgement and processes.  As with any medicine, vaccines are highly regulated products.  

There are checks at every stage in the development and manufacturing process, and continued monitoring once it has been authorised and is being used in the wider population.

03rd February 2021

Response to AstraZeneca blood clotting concerns.

17 March 2021

The Medicines & Healthcare products Regulatory Agency (MHRA) are closely reviewing reports regarding the AstraZeneca vaccine and blood clotting but the evidence available does not suggest the vaccine is the cause.  All vaccines approved by the MHRA have been robustly tested and are safe.

Blood clots can occur naturally and are not uncommon.  More than 11 million doses of the COVID-19 Vaccine AstraZeneca have now been administered across the UK, and the number of blood clots reported after having the vaccine is not greater than the number that would have occurred naturally in the vaccinated population.

Local clinicians are encouraging people to book their vaccine as soon as they are offered it and are urging people to get their COVID-19 vaccine when they are invited without delay.  Across Staffordshire & Stoke-on-Trent our vaccination centres continue to use the Pfizer and AstraZeneca both of which are approved for use by the MHRA and have been shown to be safe and offer high levels of protection.  The vaccine you will be given will be informed by whichever is available at your location and patients are not able to request a particular brand of vaccine based on their preference. 

The MHRA are working closely with international counterparts in understanding the global safety experience of COVID-19 vaccines and on the rapid sharing of safety data and reports

Further details, can be found within the latest Government statement and advice published on 11 March

 

The MHRA continues to encourage people to report any suspicion or concern they have beyond the known, mild side effects on the Coronavirus Yellow Card site

 

 

General Vaccine FAQs

 

How will GPs be told who to vaccinate?

The JCVI have set criteria for who should get the vaccine in order of priority. GPs, working together with their partners at a local level, will call in or go out to patients based on the prioritisation of the JCVI, using their patient records and those of neighbouring practices. A national invite and recall system, drawn from GP patient records, will also be used.

 

03rd February 2021

Why are healthcare workers amongst the first groups to receive the vaccine?

The JCVI have put patient-facing health and social care staff into a priority group because of their heightened risk of exposure to the virus. Further information on from frontline health and social care workers can be found here

03rd March 2021

What vaccine for COVID-19 is currently available?

Pfizer/BioNTech, Oxford/AstraZeneca and Moderna COVID-19 vaccines are now available. All vaccines have been shown to be safe and offer high levels of protection and have been given regulatory approval by the MHRA.

The Government has in principle secured access to seven different vaccine candidates, across four different vaccine types, totalling over 357 million doses. This includes:  

  • 40 million doses of the BioNTech/Pfizer vaccine 

  • 100m doses of the Oxford/AstraZeneca vaccine

  • 7 million doses of the Moderna vaccine

 

03rd February 2021

Do I need to leave a space between having the flu vaccine and having the COVID vaccine

It is not essential to leave time between the flu and COVID-19 vaccine but it is recommended that there should be a gap of a week.  We would always encourage anyone who is eligible but not yet taken up their flu jab to do so as soon as possible. 

03rd March 2021

Can you catch COVID-19 from the vaccine?

You cannot catch COVID-19 from the vaccine but it is possible to have caught COVID-19 and not realise you have the symptoms until after your vaccination appointment.

The most important symptoms of COVID-19 are recent onset of any of the following:

  • a new continuous cough

  • a high temperature

  • a loss of, or change in, your normal sense of taste or smell (anosmia)

    Although a mild fever can occur within a day or two of vaccination, if you have any other COVID-19 symptoms or your fever lasts longer, stay at home and arrange to have a test.

    Further information on symptoms is available on NHS.UK.

Where can I find out more about the vaccination programme?
Further information can be found online by visiting www.nhs.uk/coronavirus

 

03rd February 2021

Can I go back to normal activities after being vaccinated?

23rd February 2021

Until the Government advises otherwise, everyone should follow the current guidance including social distancing, wearing face coverings, hand washing, and getting tested regularly – regardless of whether they have had their first, or both, doses of the vaccine.

One dose will provide some protection but is not a guarantee of immunity, so it is important that everyone helps by following the guidelines and supporting the NHS as we work to get the virus under control.

Even if you have received the vaccine there is a chance you might still get or spread coronavirus. This means it is important to stick to the Hands. Face. Space guidance - wash your hands regularly, use a face covering when social distancing is not possible and try to keep your distance from those not in your household.

Do I need two doses of the vaccine?

8th March 2021 Two doses of the vaccine are still needed to get the best protection from the virus, but significant protection is still provided at twenty-two days after the first dose. The new guidance will therefore help ensure that as many people as possible benefit from the first dose of the vaccine as soon as possible. Second doses will be given within 8 weeks of the first dose.

Should people who have already had COVID-19 get vaccinated?

Yes, if they are in a priority group identified by JCVI. The MHRA have looked at this and decided that getting vaccinated is just as important for those who have already had COVID-19 as it is for those who haven’t. 

 

03rd February 2021

Are there any groups that shouldn’t have the vaccine?

People with history of a severe allergy to the ingredients of the vaccines should not be vaccinated.

Guidance for pregnant women and those who are breastfeeding can be found here

 

03rd March 2021

Can I book an appointment at my local pharmacy or a larger vaccination site?

19 March 2021

Anyone who is over 50 or in the clinically extremely vulnerable group can book an appointment by phoning 119 or using the national booking system and can access the local pharmacy or larger vaccination sites. Alternatively, you can phone your local GP practice to get an appointment at the GP-led local vaccination centres. If you are over 50 then you can also book an appointment at the local pharmacy or larger vaccination sites. The pharmacy and larger vaccination sites will also be following the JVCI guidance and vaccinating those who are most at risk first.

How will patients be invited for a vaccination?

When it is the right time people will be contacted to make their appointments. For most people they will receive a letter or phone call from either from their GP or the national booking system; this will include all the information they need, including their NHS number. Some services are currently also phoning and texting patients to invite them in. 

We know lots of people will be eager to get protected but we would ask people not to contact the NHS to get an appointment until they are contacted. The NHS is working hard to make sure those at greatest risk are offered the vaccine first. 

When you book your first dose you will also be asked to book your second. For most people this will be within three months of your first dose. The UK Chief Medical Officers have agreed this longer timeframe so that more people can get their first dose quickly, and because the evidence shows that one dose offers a high level of protection. Getting both doses remains important so we would urge people to return for it at the right time.

 

03rd March 2021

Is it safe to attend an appointment for my vaccine?

The NHS is working hard to keep you safe from COVID-19 through a range of measures including cleaning and disinfecting and having social distancing in waiting areas. Please also wear a face covering to your appointment. You should also take the usual steps to minimise your risk as you travel to your appointment.

 

03rd March 2021

Why did vaccinations in my area start later that others?

We were among the first areas to receive the vaccine and have been working hard to offer the vaccine to the most vulnerable people as quickly as possible.

All of our Primary Care Networks (PCNs) (groups of GP practices) are now able to offer the vaccine in Staffordshire and Stoke-on-Trent, as vaccine supplies become available.

Due to the scale of the vaccine programme and the availability of the vaccine this was always going to be a gradual roll out nationally. Not all areas would be able to go live at the same time.

In the meantime, please do not contact your GP practice as they cannot book you an appointment until they know they have the vaccine.

To find out if your area is offering the vaccine visit our website

 

03rd March 2021

When will I receive my second dose of the vaccine

06th July 2021

All adults in England can recieve their second dose of the vaccine after 8 weeks of their first vaccine

How do I cancel/ change my booking?

09th March 2021
If you need to cancel or re-arrange your appointment, you should ring the number n the letter sent to you. You will then be able to speak to the national booking service and re-arrange your appointment for a suitable date. If you do need to change your appointment, please ensure you get in touch rather than leave an appointment or vaccine wasted. Every appointment rescheduled helps the NHS get the vaccinations to as many eligible people as quickly as possible.

I can’t have a vaccination at the moment due to a positive test. Can I book one in 4 weeks’ time?

08 March 2021
If you have been contacted to book your vaccination appointment but have had a positive covid-19 test you must wait four weeks from the date you took the test before you book an appointment.

I don’t drive, can I book a test at my local GP surgery instead?

08 March 2021
You should book an appointment as soon as you are able to, and if you need transport support you should state this when booking. You can book at test at the pharmacy or larger vaccination sites online via the national booking portal or by calling 119. For GP-led vaccination sites, you can book these by calling your GP. These appointments may be for vaccinations at community venues near to your GP practice so be sure to note the address when confirmed.

I have been contacted for a vaccination, but I’ve already had one. Who do I tell?

09 March 2021
Your GP will update your records with vaccination data; you should contact your GP so they can check this has been done.

Which vaccine will I get? Can I choose which vaccine I get?

09 March 2021
The vaccine you will be given will be informed by whichever one is available at the location (your GP, local pharmacy or mass vaccination site) you have selected for your appointment.

I have been turned away at the vaccine centre, what can I do?

09 March 2021
If you have been turned away from the vaccination centre you may not be eligible for vaccination now. All vaccination sites are advised to check that everyone who is arriving for vaccination is eligible, and only those who are eligible and have an appointment will be vaccinated. If you are eligible and have been invited to book but turned away at the vaccination centre after booking, you should contact 119 to re-book.

Is there a closer centre?

06 July 2021

The current list of vaccination sites in Staffordshire and Stoke-on-Trent can be seen here. New sites are being opened to provide further sites and will be added as they open.

Walk in clinics can be found here

Are there going to be any more vaccination centres opening?

09 March 2021
The current list of vaccination sites in Staffordshire and Stoke-on-Trent can be seen here. New sites are being opened to provide further sites and will be added as they open.

I’m under 18 can I have a vaccine?

09 March 2021
The only under-18s who are being vaccinated are those in Priority Group two because they are clinically extremely vulnerable. If you are not in this group you are not currently eligible for vaccination so will not be invited to book an appointment.

I have a breast screening appointment, but have also been called to book my Covid-19 vaccination appointment. Should I delay one or both, or can I go ahead with both?

12 March 2021

There have been some incidences of enlarged nodes following a Covid-19 vaccination and breast screening service personnel are advised to be aware of the potential for this during screening appointments. However, the advice in England regarding the scheduling of mammograms has not altered. There is currently no requirement to wait for a period of time following a Covid-19 vaccination before attending a screening appointment. If you have had a Covid-19 vaccination prior to attending a mammogram you should advise the screening service staff while attending.

 

Is it a legal requirement to be registered with a GP to receive the Covid-19 vaccination?

07 April 2021

No. It is not a legal requirement to be registered with a GP to receive the Covid vaccination. No-one is required to have an NHS number or be registered with a GP to receive a vaccination and should never be denied one on this basis, either in person when presenting for a vaccine, or through booking systems. If a patient has not been issued with an NHS number, then providers should vaccinate now, record locally via a paper system and ensure that that the vaccination event is recorded at later date.

 

 

Women of childbearing age and pregnancy FAQs

For the latest information about pregnancy, fertility and breastfeeding visit our dedicated page.

 

Attending and travelling to your Coronavirus vaccine appointment

 

Do vulnerable people travel to get the vaccine or does it come to them?

We are planning a mixed approach to ensure that people who are eligible can get the vaccine safely. For care home residents and those who can’t leave home, this will involve roving community teams coming to them.

03rd February 2021

I had to queue outside in the cold for my vaccine.

We are sorry if you have had delays or had to wait outside. Our sites have been working hard to minimise any waiting times for patients. Due to social distancing in the buildings, we cannot ask people to wait inside.

It is important that people follow the instructions they are given when booking the appointment and arrive at the right time. Please do not arrive early for your appointment.  We are vaccinating large numbers of people at every session to help distribute the vaccine to as many people as possible.

Thanks to our local authority partners and the independent building owners, our sites are being gritted during the winter season.

03rd February 2021

Will I still need to follow the social distancing guidance and wear face coverings?

Yes. The vaccine cannot give you COVID-19 infection, and a full course will reduce your chance of becoming seriously ill. We do not yet know whether it will stop you from catching and passing on the virus, but we do expect it to reduce this risk. So, it is still important to follow the guidance in your local area to protect those around you.

To protect yourself and your family, friends and colleagues you still need to:

  • practice social distancing

  • wear a face mask

  • wash your hands carefully and frequently

  • follow the current guidance.

    It may take a week or two for your body to build up some protection from the first dose of vaccine. Like all medicines, no vaccine is completely effective, so you should continue to take recommended precautions to avoid infection. Some people may still get COVID-19 despite having a vaccination, but this should be less severe.

 

03rd February 2021

I don’t have access to transport to get to my vaccination appointment, how can I get there?

23rd February 2021

All of the vaccination sites have car parking provision and are easily accessible via public transport. A full list of the vaccination sites can be found here

Public transport information for Staffordshire & Stoke-on-Trent can be accessed here:

Staffordshire – Plan your journey

Stoke-on-Trent – Plan your journey

If you do not have your own means of transport and cannot access public transport, please make the adviser aware when booking your vaccination appointment and they will be able to help you.

Can I book an appointment at my local pharmacy or a larger vaccination site?

8th March 2021 Anyone who is over 55 or in the clinically extremely vulnerable group can book an appointment by phoning 119 or using the national booking system and can access the local pharmacy or larger vaccination sites. Alternatively, you can phone your local GP practice to get an appointment at the GP-led local vaccination centres. If you are over 55 then you can also book an appointment at the local pharmacy or larger vaccination sites. The pharmacy and larger vaccination sites will also be following the JVCI guidance and vaccinating those who are most at risk first.