COVID-19 Frequently Asked Questions
FAQs. Updated 9th November 2021
The below webpage is split into the following FAQ sections:
- Coronavirus vaccine ingredients and safety
- 12-15 years old COVID vaccine
- Women of childbearing age and pregnancy
- Attending and travelling to your Coronavirus vaccine appointment
- Priority groups and health conditions
Coronavirus Vaccine ingredients and safety
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How does the vaccine work?
How does the vaccine work?
13th October 2021
The vaccine works by making a protein from the virus that is important for creating protection.
The protein works in the same way they do for other vaccines by stimulating the immune system to make antibodies and cells to fight the infection.
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How long will my vaccine be effective for?
How long will my vaccine be effective for?
9th November 2021
The latest evidence from SAGE shows that protection against symptomatic disease falls from 65%, up to 3 months after the second dose, to 45% six months after the second dose for the Oxford/AstraZeneca vaccine, and from 90% to 65% for the Pfizer/BioNTech vaccine. Protection against hospitalisation falls from 95% to 75% for Oxford/AstraZeneca and 99% to 90% for Pfizer/BioNTech.
So it is important to have every dose of the COVID-19 vaccine whne offered.
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Will the vaccines work with the new strain?
Will the vaccines work with the new strain?
13th October 2021
There is no evidence currently that the new strain will be resistant to the vaccines we have, so we are continuing to vaccinate people as normal. Scientists are looking now in detail at the characteristics of the virus in relation to the vaccines. Viruses, such as the winter flu virus, often branch into different strains but these small variations rarely render vaccines ineffective.
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Are there any side effects?
Are there any side effects?
13th October 2021
These are important details which the MHRA always consider when assessing candidate vaccines for use. For these vaccines, like lots of others, they have identified that some people might feel slightly unwell, but they report that no significant side effects have been observed in the tens of thousands of people involved in trials.
All patients will be provided with information on the vaccine they have received, how to look out for any side effects, and what to do if they do occur, including reporting them to the MHRA. More information on possible side effects can be found at https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/coronavirus-vaccine/
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When will you publish vaccine ingredients?
When will you publish vaccine ingredients?
13th October 2021
A detailed review of the vaccines and their ingredients have been provided by the MHRA and can be found at the following links:
For the Pfizer/BioNTech vaccine information is available here: https://www.gov.uk/government/publications/regulatory-approval-of-pfizer-biontech-vaccine-for-covid-19
For the Oxford/AstraZeneca vaccine information is available here: https://www.gov.uk/government/publications/regulatory-approval-of-covid-19-vaccine-astrazeneca
The British Islamic Medical Association have produced a helpful guide for the Muslim community which can be found at https://britishima.org/pfizer-biontech-covid19-vaccine/
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What about the allergic reactions that have been reported?
What about the allergic reactions that have been reported?
13th October 2021
These vaccines are safe and effective for the vast majority of people – they have been tested on tens of thousands of people and assessed by experts.
Any person with a history of immediate-onset anaphylaxis to the ingredients contained in the vaccines should not receive them. Everybody will also be screened for potential allergic reactions before getting vaccinated. All vaccinators will have the training they need to deal with any rare cases of adverse reactions, and all venues will be equipped to care for people who need it – just like with any other vaccine.
03rd February 2021
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How will you monitor safety?
How will you monitor safety?
13th October 2021
As with all vaccinations and medicines, patient safety is the NHS number one priority. Public Health England have robust systems in place to monitor surveillance and will be following incident reporting protocols in the usual way this includes asking patients to log symptoms through the yellow card scheme either online or via the app.
https://yellowcard.mhra.gov.uk/
Where can I find out more about the vaccination programme?
Further information can be found online by visiting www.nhs.uk/coronavirus -
I’ve had allergic reactions to vaccines in the past; is the Covid-19 vaccine safe for me?
I’ve had allergic reactions to vaccines in the past; is the Covid-19 vaccine safe for me?
13th October 2021
If you’ve had a severe allergic reaction to a vaccine, medicine or food before, it’s safe to have any of the coronavirus vaccines unless you’re allergic to the specific vaccine ingredients.
Your GP will talk this through with you if you have a history of allergic reactions and monitor you for about 15 minutes after the jab.
A detailed review of the vaccines and their ingredients have been provided by the MHRA and can be found at the following links:
For the Pfizer/BioNTech vaccine information is available here: https://www.gov.uk/government/publications/regulatory-approval-of-pfizer-biontech-vaccine-for-covid-19
For the Oxford/AstraZeneca vaccine information is available here: https://www.gov.uk/government/publications/regulatory-approval-of-covid-19-vaccine-astrazeneca
The British Islamic Medical Association have produced a helpful guide for the Muslim community which can be found at https://britishima.org/pfizer-biontech-covid19-vaccine/
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Is the NHS confident the vaccines are safe?
Is the NHS confident the vaccines are safe?
13th October 2021
Yes. The NHS will not offer any COVID-19 vaccinations to the public until independent experts have signed off that it is safe to do so.
The MHRA, the official UK regulator, have said that both of these vaccines have good safety profiles and offer a high level of protection, and we have full confidence in their expert judgement and processes. As with any medicine, vaccines are highly regulated products.
There are checks at every stage in the development and manufacturing process, and continued monitoring once it has been authorised and is being used in the wider population.
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Response to AstraZeneca blood clotting concerns.
Response to AstraZeneca blood clotting concerns.
28th October 2021
Booster programme
Most people will be offered a booster dose of the Pfizer/BioNTech vaccine or Moderna vaccine. This means your booster dose may be different from the vaccines you had for your 1st and 2nd doses. Some people may be offered a booster dose of the Oxford/AstraZeneca vaccine if they cannot have the Pfizer/BioNTech or Moderna vaccine.
The Medicines & Healthcare products Regulatory Agency (MHRA) are closely reviewing reports regarding the AstraZeneca vaccine and blood clotting but the evidence available does not suggest the vaccine is the cause. All vaccines approved by the MHRA have been robustly tested and are safe.
Blood clots can occur naturally and are not uncommon. More than 11 million doses of the COVID-19 Vaccine AstraZeneca have now been administered across the UK, and the number of blood clots reported after having the vaccine is not greater than the number that would have occurred naturally in the vaccinated population.
Local clinicians are encouraging people to book their vaccine as soon as they are offered it and are urging people to get their COVID-19 vaccine when they are invited without delay. Across Staffordshire & Stoke-on-Trent our vaccination centres continue to use the Pfizer, Moderna and AstraZeneca all of which are approved for use by the MHRA and have been shown to be safe and offer high levels of protection. The vaccine you will be given will be informed by whichever is available at your location and patients are not able to request a particular brand of vaccine based on their preference.
The MHRA are working closely with international counterparts in understanding the global safety experience of COVID-19 vaccines and on the rapid sharing of safety data and reports
Further details, can be found within the latest Government statement and advice published on 11 March
The MHRA continues to encourage people to report any suspicion or concern they have beyond the known, mild side effects on the Coronavirus Yellow Card site.
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I had AstraZeneca for my 1st and 2nd dose, is it safe to have a different vaccine for my booster?
I had AstraZeneca for my 1st and 2nd dose, is it safe to have a different vaccine for my booster?
28th October 2021
The current national guidance is that for the booster programme the Joint Committee on Vaccination and Immunisation (JCVI) recommends the Pfizer or half-dose Moderna vaccine.
This is based on clinical evidence – a clinical trial (COV-BOOST) provided evidence to show that whilst all booster doses of COVID19 were generally well tolerated and provided a substantial increase in vaccine-induced immune response, the mRNA vaccines (Pfizer and Moderna) provided a stronger booster effect – regardless of which vaccine was used for the primary course. As the different vaccines produce their clinical effect slightly differently, using Pfizer as a booster dose where individuals have received AZ for their primary course will provide a wider immune response to offer better protection. If there is a contraindication to the mRNA vaccines, for patients who received AZ as their primary doses, a further AZ dose as a booster may be given but this needs to be discussed with their GP.
As immune responses have been shown to reduce at least 6 months following a 2nd COVID19 vaccination it is recommended that individuals who are eligible for a booster dose receive these in accordance with the JCVI guidance.
12-15 years old COVID vaccine
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12-15 vaccinations FAQ
If your child is 12-15 they can now receive their COVID-19 vaccination.
To learn about the 12-15 vaccinations, and to have all the information you need for your child vaccinations, including, how your child can receive the vaccination, consent forms and a comprehensive FAQ, please click here.
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When attending your coronavirus vaccination appointment
Helpful information before attending your appointment
You can help your NHS by following the below guidance to reduce delays and ensure a positive experience when having your vaccination.
Parents and guardians need to attend community vaccination sites with their children if they want them to be vaccinated outside of school hours (at a local site) consent will be sought on the day.
Please note when attending a clinic, those allowed in are the parent/guardian and the child to be vaccinated. Due to social distancing measures and spacing, where possible whole family members in / friends
Arrive on time for your appointment – not too early or too late
When arriving for your appointment, it is important to join the queue at your appointment time. If you arrive early, please remain in your vehicle until your appointment time. You will only cause delays if you join the queue too early.
When joining the queue or entering the centre please remember Hands, Face, Space. Continue to sanitise your hands, wear a face covering and always keep 2 metres apart from others.
Important points to prepare
Before your appointment it is important to have your NHS number ready, follow this link to find out how to find your NHS number and remove any outer garments when inside the building.
To help the process run smoothly, please wear clothing that allows easy access to your arm, this will help the vaccinators and will reduce queues.
Updated 10.01.22
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How can my child have the vaccination?
There are two ways your child can receive the COVID-19 vaccination:
- National Booking System
- Children and Young People Covid Vaccination Team in schools and community clinic
Updated 10.01.22
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My child will have their vaccine at the school, do I still need to book on the national system?
If a child has already been invited through their school, they do not need to take any further action unless parents wish to get their child vaccinated outside of school.
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My child will attend a local clinic instead of their school, do I need to provide consent?
Parents and guardians will be advised to attend vaccination sites with their children if they want them to get vaccinated outside of school hours (at a local site) and consent will be sought on the day from the parent.
Updated 10.01.22
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What if my child is homeschooled?
If your child is home-schooled, they can still receive their vaccine, the details of the community clinics held by the CYP Covid Vaccination Team will be circulated by the local authority , or you can book their vaccination through the National Booking System by clicking here
Updated 10.01.22
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Will I have to consent for my child to have the vaccinations or will it just be given?
Children and Young People Covid Vaccination Team
The vaccination will only be given to your child with consent from the person who has parental responsibility/delegated authority for them. In the information we send you via the school, we ask you to tell us whether you do or don’t want your child to be vaccinated.
Separate consents will be requested for all vaccinations that your child will be receiving
- Paper consent form for COVID vaccination – this will be a paper consent form. Your child will come home from school with a paper consent form, please return as quickly as possible, with a yes or no. If no consent is given, no vaccine will be given.
National Booking System
Parents are able to book COVID-19 vaccinations online for their 12-15 year old children with appointments available. Click here to visit the National Booking System , to find a local site near you.
If a child has already been invited through their school, they do not need act on their invite unless parents wish to get their child vaccinated outside of school.
Parents and guardians will be advised to attend vaccination sites with their children if they want them to get jabbed outside of school hours (at a local site) and consent will be sought on the day.
Updated 10.01.22
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I want my child to have the vaccine but they’re afraid of needles – can I take them to the GP?
Children and Young People Covid Vaccination team
Most young people want to be vaccinated with their school friends and classmates. The CYP Covid vaccination team delivers vaccines to thousands of children and young people every year. They are very skilled and supportive of children who are worried or scared. Please tell us if your child is concerned about needles when you complete the form so we can look after them in school. You can also contact your GP to see if they will provide your child with the vaccine.
National Booking System
Alternatively, parents are able to book COVID-19 vaccinations online for their 12-15 year old children with appointments available. Click here to visit the National Booking System , to find a local site near you.
Updated 10.01.22
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Where do the vaccinations take place?
CYP Covid Vaccination Team
COVID-19 vaccinations take place at school and within the normal school day.
National Booking System
If you have booked your childs COVID-19 vaccination through the National Booking System, the vaccination will take place at the local clinic which you have selected.
Updated 10.01.22
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How will I know when my child’s vaccination will take place?
CYP Covid Vaccination Team
The CYP Covid vaccination team sends information to your child’s school for them to forward to you, on our behalf. Details include the date we’ll be visiting your child’s school and which vaccinations we will be administering.
National Booking System
Alternatively, parents are able to book COVID-19 vaccinations online for their 12-15 year old children with appointments available. Click here to visit the National Booking System , to find a local site near you.
If a child has already been invited through their school, they do not need act on their invite unless parents wish to get their child vaccinated outside of school.
Parents and guardians will be advised to attend vaccination sites with their children if they want them to get jabbed outside of school hours (at a local site) and consent will be sought on the day.
Updated 10.01.22
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My child was off sick / school clinic did not go ahead, what will happen now?
CYP Covid Vaccination Team
For the Covid-19 vaccination, if child has missed out at school or the session has had to be re-arranged then please be assured follow up sessions will be re-arranged either at the school or at a local community clinic. All details will be communicated to you as soon as these are confirmed. Your local GP or pharmacist cannot vaccinate your child for Covid-19 unless they are clinically vulnerable so please do not contact them.
This is national guidance and if this changes we will communicate this with you.
For flu vaccine, follow up clinics will be available in the community and the School Aged Immunisation Service (SAIS) team will advise when these will be.
National Booking System
Alternatively, parents are able to book COVID-19 vaccinations online for their 12-15 year old children with appointments available. Click here to visit the National Booking System , to find a local site near you.
Updated 10.01.22
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How will I know which vaccinations are going to be given at the school?
The information we ask your child’s school to send you tells you which vaccinations are taking place.
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Which COVID-19 vaccine will my child receive?
The Comirnaty Covid-19 Mrna formally known as Pfizer BioNTech vaccine
Updated 10.01.22
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How will the COVID-19 vaccine be given to my child?
The COVID-19 vaccine is an intramuscular injection that will be given in the left or right upper arm.
Updated 10.01.22
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Can the Covid-19 vaccine be given with other vaccinations?
Yes
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What should I do if my child is ill after the vaccine – do they still go to school?
If your child has a sore arm or any of the usual mild symptoms, they should still attend school. If you’re worried about any symptoms your child may have, please refer to the information your child brings home or call NHS 111.
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My child has recently had COVID-19 – can they have the vaccine?
The latest advice from the JVCI is that for under 18’s need to wait 12 weeks following a positive result.
Updated 10.01.22
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I am a foster carer – can I consent to the vaccine for the child I care for?
The consent for a child or young person to receive a vaccine needs to be from someone who has delegated authority to give permissions for immunisations. If you don’t have this, you’ll need to speak with the child’s social worker to arrange this.
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Will you still vaccinate my child for COVID-19 if I as a parent say no?
No. If you indicate on the form that you don’t want your child to be COVID-19 vaccinated on the day, we won’t vaccinate your child. It is important that you discuss the vaccination with your child beforehand to avoid any problems and that you complete the consent form indicating your decision. There is the option for children and young people to consent for themselves using a strong legal framework, but this is not being used in sessions within schools. Should your child indicate that they wish to be vaccinated and you have said no, this can be discussed further at a community session. If you and your child change your mind and would like to go ahead with vaccination at a later date, you can book via National Booking at a local community session
Updated 10.01.22
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I have a child who is in this age group but is immunosuppressed or clinically extremely vulnerable – can they get a COVID vaccine with the other 12-15s on the day?
Yes, we will offer a first vaccination through the CYP Covid Vaccination team as long as we have consent from the person with parental responsibility for your child. You will receive a consent form so that you can indicate your preference for your child. Your child will need a second vaccination after eight weeks. The second vaccination can be given to your child at local community sessions which you can book via National booking or at an advertised walk-in
Updated 10.01.22
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One of my children is 16 and eligible for COVID-19 vaccination. Can he join with the younger children to get vaccinated as well?
We will be offering vaccinations to 16 year olds along with the rest of their class. At 16, young people can give consent themselves so a consent form is not needed.
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Can my 11-year-old have the vaccine?
Current advice is that any clinically extremely vulnerable 5-11 year olds will be offered a vaccination through the GP. This is expected to commence at the end of January 2022.
Updated 10.01.22
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Where can I find more information about the COVID-19 vaccination?
For more details visit:For more details visit:
• https://www.gov.uk/government/publications/covid-19-vaccination-resources-for-schools
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Where can I find more about vaccinating 12-15 year olds against COVID-19?
For further details around offering COVID-19 vaccination to 12-15 year olds visit:
What if I do not give consent for my child to be vaccinated, but then I change my mind? Can they still be vaccinated or have they missed out?
There will be an opportunity for appointments either in school (if the CYP Covid vaccinating team are returning for an additional session) or at community clinics. If you request a new consent form and complete and return to school (clearly stating that this over rides previous negative consent if you have returned one saying “no previously and date appropriately) the school will endeavour to make sure the children receive a further appointment.
Updated 10.01.22
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What if i do not give consent for my child to be vaccinated, but then i change my mind? Can they still be vaccinated, or have they missed out?
There will be an opportunity for appointments either in school (if the SAIS team are returning for an additional session) or at community clinics. If you request a new consent form and complete and return to school (clearly stating that this over rides previous negative consent if you have returned one saying “no previously and date appropriately) the school will endeavour to make sure the children receive a further appointment.
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I have consented to my child getting the COVID-19 vaccine at school. How can I be sure they have received it?
The CYP Covid Vaccination team will give your child a card to confirm that they have been vaccinated. National records will also be updated.
In a small number of children where consent has been given, the COVID-19 vaccine may not be given on the day. Each consent form is checked from a clinical perspective to ensure that there are no conditions or other factors that would cause any risk to the child being vaccinated. If there are clinical concerns, it may not possible to administer the vaccination at this time. In these circumstances, the CYP Covid vaccination team will contact the school if a return visit is to be scheduled. Alternatively, parents can book vaccinations for their 12-15 year olds to attend community clinics.
Updated 10.01.22
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My child has already tested positive for COVID-19? Aren’t they immune now?
Having COVID-19 does not mean you cannot catch it again; having the vaccine may reduce your child’s risk of their symptoms being severe or infecting others. It’s not just about us as individuals, it’s about protecting the people around us.
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Are vaccines less important if Omicron isn’t causing such severe illness?
The short answer is no. Omicron might not cause people to be as poorly as the Delta variant did but it’s easier to pass on, it’s still out there and it can hurt those people who are vulnerable and are clinically at risk. It’s really important that everyone in the community protects each other.
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What’s in the vaccine? Is it true it contains foetal cells or animal products?
The Pfizer vaccine, which is the one given to 12 to 15 year olds, does not contain any foetal cells, or ingredients of animal origin, including meat and egg products.
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Why does my child have to wait 12 weeks after testing positive for COVID-19 before they can have the vaccine?
Children are advised to wait 12 weeks after a positive PCR test to reduce the already low risk of heart inflammation after a vaccine in children.
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My child isn’t at risk but lives with a family member who is at risk. Can my child have their vaccine less than 12 weeks after a positive test?
Yes, although the guidance is to wait 12 weeks for the vaccine, that can be reduced to four weeks if a child is clinically vulnerable or living with someone who is.
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My child lives with a relative who is in a high-risk group. What vaccines should my child have?
Children who are in a clinically at-risk group, or who live with someone who has a weakened immune system, should have a booster jab (third dose).
They can have their second dose eight weeks after their first dose and can have a further ‘booster’ dose from three months after their second dose.
Children and young people are considered at high risk from COVID-19 if:
- they live with someone who has a weakened immune system, such as someone who has HIV, has had a transplant or is having certain treatments for cancer, lupus or rheumatoid arthritis.
- they have a condition such as long-term lung conditions, Down's Syndrome or diabetes,
- Children with a severely weakened immune system include those who had or have a blood cancer or an organ or bone marrow transplant
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What happens if my child wants to be vaccinated but I refuse?
We won't vaccinate the child on that day but we will seek to have a conversation with you and your child to decide what's best. Should your child wish to give consent for their vaccination we would always involve parents in this process.
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Will the vaccine affect my child’s future fertility?
There is no evidence that the COVID-19 vaccination affects fertility for males or females. There is some helpful information on the British Fertility Society website, click here
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Is it true that the vaccine will affect my child's menstrual cycle?
Periods disruption can be caused by a variety of factors .A small number of people have reported their periods were briefly disrupted the month after the vaccination. There is no evidence this was due to the vaccine.
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Can I take my child on holiday abroad if they don't have a vaccination?
Rules may vary from country to country. To travel abroad, some countries will require evidence of vaccination certification status, both to fly as well as to access local places. Travellers should check guidance https://www.gov.uk/foreign-travel-advice
General COVID Vaccine FAQs
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I can’t have a vaccination at the moment due to a positive test. When can i
18th November 2021
If you are 18+ and would like to receive your COVID-19 but have had a positive COVID-19 test you must wait 28 days from the date you took the test before you book an appointment or visit a walk in clinic.
If you are under 18 and would like to receive your COVID-19 but have had a positive COVID-19 test you must wait 12 weeks from the date you took the test before you book an appointment or visit a walk in clinic.
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How will GPs be told who to vaccinate?
28th October 2021
The NHS has now offered the coronavirus vaccine to all priority groups, so the programme has now been rolled out to the rest of the public.
If you have not had the vaccine yet, do not delay. Call 119, book online through the online booking system , or visit a walk-in clinic
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Why are healthcare workers amongst the first groups to receive the vaccine?
28th October 2021
The JCVI have put patient-facing health and social care staff into a priority group because of their heightened risk of exposure to the virus. Further information on from frontline health and social care workers can be found here
The NHS has now offered the coronavirus vaccine to all priority groups, so the programme has now been rolled out to the rest of the public.
If you have not had the vaccine yet and aged 12+, do not delay. Call 119, book online through the online booking system , or visit a walk-in clinic
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What vaccine for COVID-19 is currently available?
28th October 2021
Pfizer/BioNTech, Oxford/AstraZeneca and Moderna COVID-19 vaccines are now available. All vaccines have been shown to be safe and offer high levels of protection and have been given regulatory approval by the MHRA.
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Do I need to leave a space between having the flu vaccine and having the COVID vaccine
28th October 2021
Some people may be eligible for both the flu and the COVID-19 booster vaccines. If you are offered both vaccines, it's safe to have them at the same time. Getting vaccinated against flu and COVID-19 will provide protection for you and those around you for both these serious illnesses.
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Can you catch COVID-19 from the vaccine?
28th October 2021
You cannot catch COVID-19 from the vaccine but it is possible to have caught COVID-19 and not realise you have the symptoms until after your vaccination appointment.
The most important symptoms of COVID-19 are recent onset of any of the following:
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a new continuous cough
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a high temperature
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a loss of, or change in, your normal sense of taste or smell (anosmia)
Although a mild fever can occur within a day or two of vaccination, if you have any other COVID-19 symptoms or your fever lasts longer, stay at home and arrange to have a test.
Further information on symptoms is available on NHS.UK.
Where can I find out more about the vaccination programme?
Further information can be found online by visiting www.nhs.uk/coronavirus -
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Do I need two doses of the vaccine?
28th October 2021
Three doses of the vaccine are still needed to get the best protection from the virus, but significant protection is still provided at twenty-two days after the first dose. The new guidance will therefore help ensure that as many people as possible benefit from the first dose of the vaccine as soon as possible. Second doses will be given within 8 weeks of the first dose.
Booster vaccines are now being rolled out to those who are eligible, find out more here.
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Should people who have already had COVID-19 get vaccinated?
9th November
Yes, the best way to protect yourself and others, is by being fully vaccinated. The MHRA have looked at this and decided that getting vaccinated is just as important for those who have already had COVID-19 as it is for those who haven’t.
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Are there any groups that shouldn’t have the vaccine?
9th November 2021
People with history of a severe allergy to the ingredients of the vaccines should not be vaccinated.
Guidance for pregnant women and those who are breastfeeding can be found here.
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Can I book an appointment at my local pharmacy or a larger vaccination site?
28th October 2021
The NHS has now offered the coronavirus vaccine to all priority groups, so the programme has now been rolled out to the rest of the public.
If you have not had the vaccine yet and aged 12+, do not delay. Call 119, book online through the online booking system , or visit a walk-in clinic
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How will patients be invited for a vaccination?
The NHS has now offered the coronavirus vaccine to all priority groups, so the programme has now been rolled out to the rest of the public.
If you have not had the vaccine yet and aged 12+, do not delay. Call 119, book online through the online booking system , or visit a walk-in clinic
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Is it safe to attend an appointment for my vaccine?
9th November 2021
The NHS is working hard to keep you safe from COVID-19 through a range of measures including cleaning and disinfecting and having social distancing in waiting areas. Please also wear a face covering to your appointment. You should also take the usual steps to minimise your risk as you travel to your appointment.
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When will I receive my second dose of the vaccine
06th July 2021
All adults in England can recieve their second dose of the vaccine after 8 weeks of their first vaccine. To learn more, click here.
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How do I cancel/ change my booking?
28th October 2021
If you need to book, manage or cancel your vaccine appointment, you can do so here.
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I have been contacted for a vaccination, but I’ve already had one. Who do I tell?
9th November 2021
Your GP will update your records with vaccination data; you should contact your GP so they can check this has been done.
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Which vaccine will I get? Can I choose which vaccine I get?
28th October 2021
You cannot usually choose which vaccine you have. When you book, you'll only be offered appointments for vaccines that are suitable for you.
Most people can have any of the COVID-19 vaccines, but some people are only offered certain vaccines. For example: if you're pregnant or under 40 you'll usually be offered appointments for the Pfizer/BioNTech or Moderna vaccines if you're under 18, you'll only be offered the Pfizer/BioNTech vaccine You should have the same vaccine for both doses, unless you had serious side effects (such as a serious allergic reaction) after your 1st dose.
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I have been turned away at the vaccine centre, what can I do?
28th October 2021
You will only be turned away if you are too early for your next dose. To learn how many doses you should have and when, please click here.
The NHS has now offered the coronavirus vaccine to all priority groups, so the programme has now been rolled out to the rest of the public.
If you have not had the vaccine yet and aged 16+, do not delay. Call 119, book online through the online booking system , or visit a walk-in clinic
Booster vaccine
Booster vaccine doses will be available on the NHS for people most at risk from COVID-19 who have had a 2nd dose of a vaccine at least 6 months ago.
- Is there a closer centre?
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Are there going to be any more vaccination centres opening?
28th October 2021
The current list of vaccination sites in Staffordshire and Stoke-on-Trent can be seen here. All sites are now open.
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I’m under 18 can I have a vaccine?
The NHS is offering COVID-19 vaccine to children and young people. All young people aged 12 to 17 years will be offered a first dose of vaccine. The timing of a second dose for these 12 to 17 year olds will be confirmed later.
Some young people are at greater risk of serious illness if they catch COVID-19. They will need 2 doses of vaccine, 8 weeks apart.
To learn more, click here.
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Is it a legal requirement to be registered with a GP to receive the Covid-19 vaccination?
28th October 2021
No. It is not a legal requirement to be registered with a GP to receive the Covid vaccination. No-one is required to have an NHS number or be registered with a GP to receive a vaccination and should never be denied one on this basis, either in person when presenting for a vaccine, or through booking systems. If a patient has not been issued with an NHS number, then providers should vaccinate now, record locally via a paper system and ensure that that the vaccination event is recorded at later date.
To learn more, click here.
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Incorrect vaccine record showing or no record showing
28th October 2021
If your COVID-19 vaccination records are incorrect, then you can contact 119.
If you have an NHS number and are registered with a GP practice in England then you can use this service, to resolve any missing or incorrect vaccination records.
if you believe that your records are incorrect, you can contact The Vaccine Data Resolution Service (VDRS) through 119.
Please note: 119 and VDRS call agents will not provide clinical advice and cannot assist at this time with queries related to vaccinations received overseas. If the query relates to personal information that is incorrect on the patient record (e.g. name, address), these will still need to be resolved by their GP practice.
Women of childbearing age and pregnancy FAQs
For the latest information about pregnancy, fertility and breastfeeding visit our dedicated page.
Attending and travelling to your Coronavirus vaccine appointment
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Do vulnerable people travel to get the vaccine or does it come to them?
We are planning a mixed approach to ensure that people who are eligible can get the vaccine safely. For care home residents and those who can’t leave home, this will involve roving community teams coming to them.
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I had to queue outside in the cold for my vaccine.
28th October 2021
We are sorry if you have had delays or had to wait outside. Our sites have been working hard to minimise any waiting times for patients. Due to social distancing in the buildings, we cannot ask people to wait inside.
It is important that people follow the instructions they are given when booking the appointment and arrive at the right time. Please do not arrive early for your appointment. We are vaccinating large numbers of people at every session to help distribute the vaccine to as many people as possible.
Thanks to our local authority partners and the independent building owners, our sites are being gritted during the winter season.
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Will I still need to follow the social distancing guidance and wear face coverings?
28th October 2021
Yes.
Helpful information before attending your appointment
You can help your NHS by following the below guidance to reduce delays and ensure a positive experience when having your vaccination.
Parents and guardians need to attend vaccination sites with their children if they want them to get jabbed outside of school hours (at a local site) and consent will be sought on the day.
Please note when attending a clinic, those allowed in are the parent/guardian and the child to be vaccinated. Due to social distancing measures and spacing, we cannot let whole family members in / friends.
Arrive on time for your appointment – not too early or too late
When arriving for your appointment, it is important to join the queue at your appointment time. If you arrive early, please remain in your vehicle until your appointment time. You will only cause delays if you join the queue too early.
When joining the queue or entering the centre please remember Hands, Face, Space. Continue to sanitise your hands, wear a face covering and always keep 2 metres apart from others.
Important points to prepare
Before your appointment it is important to have your NHS number ready, follow this link to find out how to find your NHS number and remove any outer garments when inside the building.
To help the process run smoothly, please wear clothing that allows easy access to your arm, this will help the vaccinators and will reduce queues.
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I don’t have access to transport to get to my vaccination appointment, how can I get there?
28th October 2021
All of the vaccination sites have car parking provision and are easily accessible via public transport. A full list of the vaccination sites can be found here
Public transport information for Staffordshire & Stoke-on-Trent can be accessed here:
Staffordshire – Plan your journey
Stoke-on-Trent – Plan your journey
If you do not have your own means of transport and cannot access public transport, please make the adviser aware when booking your vaccination appointment and they will be able to help you.
Alternatively, you can visit a walk-in clinic. We have multiple walk-in clinics available, this means you may be able to find a vaccination clinic/centre nearer to you. A walk-in clinic doesn't require an appointment. To learn more click here
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Can I book an appointment at my local pharmacy or a larger vaccination site?
28th October 2021
We are planning a mixed approach to ensure that people who are eligible can get the vaccine safely. For care home residents and those who can’t leave home, this will involve roving community teams coming to them.
If you have not had the vaccine yet and aged 16+, do not delay. Call 119, book online through the online booking system , or visit a walk-in clinic where no appointment is needed.
Priority groups and health condtions FAQs
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My relative is in a care home, how do they get vaccinated?
28th October 2021
There is clear evidence that those living in care homes for older adults (nursing and residential) have been disproportionately affected by COVID-19. Evidence strongly indicates that the single greatest risk of mortality from COVID-19 is increasing age and that the risk increases exponentially with age. The Joint Committee on Vaccination and Immunisation (JCVI) have advised the first priority group for receipt of COVID vaccination are residents in care homes for older adults and their carers.
In Staffordshire and Stoke-on-Trent, our PCNs all care homes have been visited and residents and staff offered the vaccine. For the small number of care homes that have had outbreaks that meant we could not safely offer residents the vaccine, there is a plan in place to revisit these homes as soon as possible.
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How will patients be prioritised?
9th November 2021
The NHS has now offered the coronavirus vaccine to all priority groups, so the programme has now been rolled out to the rest of the public.
If you have not had the vaccine yet and aged 12+, do not delay. Call 119, book online through the online booking system , or visit a walk-in clinic
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I am classed as clinically extremely vulnerable and have been asked to shield, will I be offered the vaccine?
9th November 2021
Everyone who has been identified as clinically extremely vulnerable (and has been asked to shield by the NHS) should have been offered a vaccination.
The NHS has now offered the coronavirus vaccine to all priority groups, so the programme has now been rolled out to the rest of the public.
If you have not had the vaccine yet and aged 12+, do not delay. Call 119, book online through the online booking system , or visit a walk-in clinic
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I have been shielding and am nervous about attending an appointment for my vaccine.
9th November 2021
We understand that people may be nervous attending appointments and want to assure you that we are taking extra steps and precautions to ensure that our clinics and vaccination sites are safe. There are a few things that you can do to protect yourself and ensure you are fully prepared to attend your appointment:
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Please attend on time, arriving early or late leads to queues
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Bring a warm coat in case you do have to stand outside
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Wear a short-sleeved shirt or top that allows quick and easy access to your arm
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Wear a face covering, unless you cannot wear one for a health or disability reason
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Bring your booking reference numbers if your appointment is at a vaccination centre
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Come alone if you can
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I am over 70 and have not received my appointment yet. Should I be concerned?
9th November 2021
The NHS has now offered the coronavirus vaccine to all priority groups, so the programme has now been rolled out to the rest of the public.
If you have not had the vaccine yet and aged 12+, do not delay. Call 119, book online through the online booking system , or visit a walk-in clinic
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I work in an education setting; when will I get my vaccination?
13th October 2021
The NHS has now offered the coronavirus vaccine to all priority groups, so the programme has now been rolled out to the rest of the public.
If you have not had the vaccine yet and aged 12+, do not delay. Call 119, book online through the online booking system , or visit a walk-in clinic
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Who is currently being vaccinated?
13th October 2021
The NHS has now offered the coronavirus vaccine to all priority groups, so the programme has now been rolled out to the rest of the public.
If you have not had the vaccine yet and aged 12+, do not delay. Call 119, book online through the online booking system , or visit a walk-in clinic
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How do I know if I am in priority group six due to my asthma?
13th October 2021
The NHS has now offered the coronavirus vaccine to all priority groups, so the programme has now been rolled out to the rest of the public.
If you have not had the vaccine yet and aged 12+, do not delay. Call 119, book online through the online booking system , or visit a walk-in clinic
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Why do I usually receive the annual flu vaccine for asthma but am not a priority for the covid-19 vaccination?
9th November 2021
The NHS has now offered the coronavirus vaccine to all priority groups, so the programme has now been rolled out to the rest of the public.
If you have not had the vaccine yet and aged 12+, do not delay. Call 119, book online through the online booking system , or visit a walk-in clinic
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When will people with learning disabilities be vaccinated?
9th November 2021
All patients who are on the Learning Disability Register across Staffordshire and Stoke-on-Trent will be offered the COVID-19 vaccine as part of Group 6. The decision was taken by Staffordshire County Council, Stoke-on-Trent City Council and the NHS as we recognise the difficulty defining different degrees of Learning Disabilities.
The NHS has now offered the coronavirus vaccine to all priority groups, so the programme has now been rolled out to the rest of the public.
If you have not had the vaccine yet and aged 16+, do not delay. Call 119, book online through the online booking system , or visit a walk-in clinic
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I am housebound, how will I receive my vaccine?
9th November 2021
GPs have a list of their patients who are housebound and will contact them to make an appointment for vaccination when it is their turn. The JCVI advice is followed for all patients, including the housebound. It is important for people to understand that clinically extremely vulnerable does not necessarily mean housebound. Housebound by definition is those who cannot physically leave the home, if patients usually leave home to attend a medical appointment or to receive their annual flu vaccine they would be expected to travel to their local vaccination site when invited. For anyone who has real concerns about travelling we encourage them to speak to the advisor when booking the appointment
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I’ve got a health condition; is the COVID-19 vaccination safe for me?
9th November 2021
Coronavirus (Covid-19) can make anyone seriously ill, but for some people the risk is higher. We understand there are some concerns among people who have underlying health conditions, and the NHS has been working with a number of charities to produce advice about coronavirus and certain health conditions. Please the NHS website to read the latest advice about these conditions.
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I’ve got diabetes; is the COVID-19 vaccination safe for me to have?
9th November 2021
All the vaccine trials have included the usual number of participants and no stages of development and testing have been rushed or skipped. The vaccines have been tested in men and women of different ages and ethnicities, with a range of health conditions – including diabetes – and there is no evidence to suggest that the vaccine will work less well in people with diabetes.
Diabetes UK has been working with the NHS to produce advice for anyone diagnosed with diabetes, or for their family or support network.
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I’ve got heart disease; is it safe for me to have the COVID-19 vaccination?
9th November 2021
Yes, the vaccine is safe for people with heart and circulatory conditions. The Joint Committee on Vaccination and Immunisation has decided that people who are at risk because of a heart condition should be among those who are prioritised to receive the vaccine. As part of the testing, experts looked at whether there are any differences in how well the vaccines work in people with health conditions, and found that they work just as well.
The British Heart Foundation has been working with the NHS to produce advice for people with heart or circulatory disease .
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Has the vaccine been tested for people with health conditions like heart disease or diabetes?
9th November 2021
Yes. As part of the testing, experts looked at whether there are any differences in how well the vaccines work in people with health conditions and found that they work just as well.
In the case of the Pfizer/BioNTech vaccine, there were no meaningful differences in how well it works in people with health conditions that put them at risk of severe Covid-19 (including diabetes, high blood pressure, asthma and obesity.)
Testing for the Moderna vaccine included people with diabetes, significant heart or circulatory disease, chronic lung disease, severe obesity and liver disease. The research found that the vaccine worked similarly well in these higher-risk groups to the general population.
Testing for the Oxford vaccine included people with heart and circulatory disease, diabetes, lung disease and obesity, and found it gave similar levels of protection as to those who did not have those conditions.
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I am an adult carer – when will I be vaccinated?
13th October 2021
The NHS has now offered the coronavirus vaccine to all priority groups, so the programme has now been rolled out to the rest of the public.
If you have not had the vaccine yet and aged 16+, do not delay. Call 119, book online through the online booking system , or visit a walk-in clinic
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I’m a prison worker; when will I get my vaccination?
13th October
The NHS has now offered the coronavirus vaccine to all priority groups, so the programme has now been rolled out to the rest of the public.
If you have not had the vaccine yet and aged 16+, do not delay. Call 119, book online through the online booking system , or visit a walk-in clinic
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I am over the age of 50 and have not received my appointment yet. Should I be concerned?
13th October 2021
If you have not been invited for an appointment, do not delay. Call 119, book online through the online booking system , or visit a walk-in clinic
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Staff working with children Special Educational Needs and Disabilities
13th October 2021
The NHS has now offered the coronavirus vaccine to all priority groups, so the programme has now been rolled out to the rest of the public.
If you have not had the vaccine yet and aged 16+, do not delay. Call 119, book online through the online booking system , or visit a walk-in clinic
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Is Chronic Fatigue Syndrome/Myalgic Encephalomyelitis (CFS/ME) included in priority group six as a clinically vulnerable condition?
13th October 2021
The definitions around priority group six are clearly defined in government guidance and neurological conditions do qualify. It is further defined as neurological conditions in which respiratory function may be compromised. Current guidance is that CFS/ME is not recognised as a neurological condition that compromises respiratory function and therefore having an increased risk of morbidity from COVID-19. The CCG cannot amend or deviate from the JCVI recommendations.
The NHS has now offered the coronavirus vaccine to all priority groups, so the programme has now been rolled out to the rest of the public.
If you have not had the vaccine yet and aged 12+, do not delay. Call 119, book online through the online booking system , or visit a walk-in clinic
If you are aged 12-15, or have parental authority for 12-15 year old, please click here
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Are people who have had a stroke or TIA eligible for a vaccine?
13th October 2021
Given the high prevalence of stroke resulting in clinical frailty, all stroke survivors (including subarachnoid haemorrhage) and those who have had a TIA are in priority group six and are therefore eligible to receive the vaccine.
The NHS has now offered the coronavirus vaccine to all priority groups, and the rest of the public.
If you have not had the vaccine yet and aged 16+, do not delay. Call 119, book online through the online booking system , or visit a walk-in clinic
If you are aged 12-15, or have parental authority for 12-15 year old, please click here
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Have all priority groups been vaccinated?
13th October 2021
The NHS has now offered the coronavirus vaccine to all priority groups, so the programme has now been rolled out to the rest of the public.
If you have not had the vaccine yet and aged 12+, do not delay. Call 119, book online through the online booking system , or visit a walk-in clinic
If you are aged 12-15, or have parental authority for 12-15 year old, please click here