Administration & Business

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Health and social care services depend on well organised and efficient administrative services that help them to carry out corporate and front line services.


 (Created & owned by Health Education England)

What skills can you learn?

  • Organisation
  • Communication (emails, letter, telephone conversations, working as part of a team)
  • Technology
  • File management
  • Planning and research
  • Problem-Solving
  • And much more!

What values do you need?

  • Care
  • Compassion
  • Dignity & Respect
  • Honest & Trustworthy
  • Competence
  • Commitment

Examples of administrative roles within Health and Social Care:

  • Receptionists
  • Team Administrators (IM&T, Corporate, Human Resources. Finance, Quality, etc)
  • Personal Assistants and medical secretaries
  • Health Records Clerk
  • Telephonist/switchboard operators
  • Wards Clerks 

To find out more about where you can complete an administrative apprenticeship and at what level visit the below:

University Hospitals North Midlands logo

Univeristy Hospital of North Midlands

North Staffordshire Combined Healthcare logo

North Staffordshire Combinded Healthcare

midlands parntership

Midlands Partnership


Univeristy Hospital of Derby and Burton

Staffordshire County Council

Staffordshire County Council

Stoke Bus

Stoke gov


Skills for care


Or for current vacancies please visit:


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