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How do you Opt Out?

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If you are happy for your information to be shared as part of the One Health and Care digital shared care record then you do not need to do anything as we will do it all for you. If however you would like to opt out then there are two ways to do this:

  • Contact the Patient Advice and Liaison Service (PALS) on Freephone: 0800 030 4563 Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Contact your GP Practice and ask to opt out of the local digital shared care record One Health and Care

If you do opt out, you can change your mind and opt back in at any time, by contacting PALS/your GP Practice and asking that your data is included. If you opted out of the national Summary Care Record previously then you will be automatically opted out of One Health and Care and do not need to contact PALS/your GP unless you wish to opt back in.

If you choose to opt out, your information will not be available via One Health and Care however it will continue to be shared by care organisations by phone, email and on paper where required as part of your direct care.

Please consider carefully before opting out as it could mean that vital information about you is not immediately available when you require health or social care support.

Click on the leaflet to find out more about opting out of having your information shared for the purposes of your health and care. Some organisations involved within One Health and Care are using the form which forms part of the leaflet to process opt outs on behalf of requesters. Please consult your GP practice to see if this is applicable to them as they may be using a different process.