How do you object?

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If you wish to raise an objection to your data being viewed within the local digital shared care record One Health and Care, you can contact your GP practice and discuss this with them. If it is deemed appropriate, they can action the objection – and this will result in your data being restricted from view.

If you would like to find out more information, you can either speak to your GP practice or the health and care professional involved in your care/treatment.

If your GP practice is in Staffordshire and Stoke-on Trent, contact the Patient Advice and Liaison Service (PALS):

  • Freephone: 0800 030 4563
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

If your GP practice is in Shropshire Telford and Wrekin, contact:

  • Telephone: 01743 871953
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

If your data is restricted from view, you can change your mind at any time. Contact your GP practice to ask to have your data viewable. If you opted out of the national Summary Care Record previously, then your data will be automatically restricted from view within One Health and Care. So you do not need to contact your GP unless you wish to change this.

If your data is restricted, your information will not be viewable via One Health and Care, however it will continue to be shared by care organisations by phone, email and on paper where required as part of your direct care.

Please consider carefully before raising an objection, as it could mean that vital information about you is not immediately available when you require health or social care support.

The Personal Health Record element of One Health and Care is optional and requires you to proactively download the app onto your personal device. Please see Personal Health Record section for more information regarding what data is presented and what data you can add/upload to the app for your information. NB any information you add can only be viewed by yourself, not your healthcare team, however it will be stored within the One Health and Care (the ICR) and available for data analysis.